Privacy policy.Your information & this website.

Who to contact

AOC Sanding is run by Adam O’Callaghan, based in North London, N12 9RU. Company number: 15528459. For questions about information you share with the business, email adamoc87@hotmail.co.uk or call 07784 870239.

Enquiries and project information

The website form asks for your name, telephone number, email address, postcode, chosen service and a message through an embedded GHL form hosted by Scale Suite. When you submit it, the provider receives your entries to process the enquiry for AOC Sanding. Submission does not itself agree a booking or appointment. You can also call or email Adam.

If you contact Adam by email or phone, the information you provide is used to respond, assess the work you request, prepare a quote and manage any work subsequently agreed. Your email and telephone providers also handle those communications under their own arrangements. Please do not include sensitive information or information about other people that is unnecessary for the enquiry.

Information needed to answer a requested quote or take steps towards agreed work may be used for that purpose. Records needed for accounting or other legal obligations may be retained as required. No fixed retention period for business correspondence is stated here; contact Adam for information about the records relating to your enquiry.

Published-site visitor analytics

Lovable collects website analytics for us. Lovable’s privacy policy explains how it handles this data. Its analytics uses no cookies, stores nothing on your device, does not keep IP addresses and does not identify visitors or recognise returning visitors.

In the UK, EU/EEA, Switzerland, Canada and when location cannot be determined, clicks wait for analytics acceptance. Elsewhere clicks are recorded unless you reject. Global Privacy Control prevents click tracking even after acceptance. Page visits, time on page, page speed and errors are recorded for every visitor, without cookies and without identifying anyone. The editor preview is not counted as a published-site visit.

The recorded information includes pages visited, where visitors came from, country, browser, operating system, device type, time spent, page loading speed and errors. The website also reports page errors through Lovable’s error reporting. It does not currently send additional custom activity events.

Detailed analytics data is kept for 90 days. Daily summaries are kept for a year, including visit and page-view counts and, for each visit, the pages seen and where the visitor came from. This counting is separate from information you deliberately send to Adam.

Google Fonts and hosted images

The website requests Montserrat and Inter fonts from Google Fonts. Google receives the network information needed to deliver those font files, including your IP address and browser information. Font files may be cached by your browser. See Google’s privacy policy for its handling of information.

Website pages, the supplied logo and photographs are delivered through hosting and asset services. Those services receive ordinary connection information needed to deliver files, and your browser may cache them. Lovable’s cookie-free analytics description does not mean that all third-party services use no device storage or receive no network information.

Hosted forms, chat and Google Map

The enquiry form connects to portal.scalesuite.co.uk and the chat widget connects to LeadConnector when the page loads, without requiring analytics acceptance. These providers receive connection information such as IP address and browser details. They may use cookies or browser storage for form functionality, chat sessions and their configured features. Information you enter into the form or chat is handled by those providers for AOC Sanding. Their storage periods and account-side tracking settings have not been independently verified. Contact Adam for details or use phone/email instead.

The contact page loads a Google Map automatically, before any analytics cookie choice. This connects your browser to Google. Google receives your IP address, browser information and the requested approximate base area, and may use cookies or other storage under its own policies. The analytics choice does not control the map. You can also open Google Maps using the separate external link.

The postcode map is an approximate base area, not an exact office address or an invitation to visit without an arrangement.

Cookies, choices and your rights

The active website does not use account sign-in or advertising pixels. The small banner offers an analytics choice; accepting is never required to view photographs, use forms or access pages. Use “Cookie settings” in the footer to change your choice. A necessary browser-storage entry named cookie_consent_analytics saves acceptance for up to 12 months or refusal for about six months. It records only your choice and its timestamp, and is not a tracking cookie. The embedded map, form and chat have their own provider-controlled storage. Third-party services and browser caching are described above.

You can contact Adam to ask about access, correction or deletion of information you have sent to the business, or raise an objection or other privacy request where applicable. Some records may need to be kept for legal obligations. You can also raise concerns with the UK Information Commissioner’s Office at ico.org.uk.

This notice must be reviewed when enquiry delivery or any website services change. It describes current operation rather than guaranteeing legal compliance in every jurisdiction.