Price replacement independently of floor sanding
Floorboard replacement is quoted individually. The commercial floor-sanding guide does not apply to repairs or replacement boards. Price depends on the extent of damage, construction, access, material requirements, support considerations and the agreed finishing scope. A short replacement with difficult access can involve different work from a longer board in an open, readily accessible area, so area alone is not a useful universal rate.
Ask for the quotation to distinguish removal, replacement material, associated work and finishing where relevant. If hidden deterioration could change the scope, agree how that would be reported and authorised rather than assuming every possible issue is included. Quotations are free, and payment is accepted by cash or bank transfer. Confirm payment arrangements before work begins.
Set realistic expectations for appearance
New and aged timber can differ even when their species and dimensions are similar. Grain, previous exposure, old stains and earlier finishes all affect the result. A replacement may remain identifiable, and attempting to match one board can sometimes draw attention to neighbouring wear. Discuss whether a visible but compatible repair is acceptable or whether wider finishing should be assessed as an additional option.
No source of replacement timber or exact matching method should be assumed before the material is assessed. If matching stock is important, explain that priority at the first enquiry. Any sample or photograph should be treated as an aid to discussion, not an exact guarantee under every lighting condition. Natural variation remains part of a timber floor, including within boards originally installed together.
Coordinate access, underlying faults and return to use
Clear the affected area as agreed and explain whether the floor forms a main route through the property. Repairs may expose openings or unfinished edges that need controlled access during work. Children, pets and other trades should be kept away from the working area. The programme depends on what is found, material suitability, any separate remedial work and the finishing requirements; no fixed completion time is promised.
Business hours are Monday–Saturday, 8am–8pm. These do not establish emergency attendance or guaranteed immediate repair. If the area is unsafe, avoid using it and seek appropriate advice rather than relying on an unconfirmed appointment. Report any known leak, service route or recent movement before work so that the proposed scope can account for those practical concerns.
Aftercare follows the repair and any finish applied
Care requirements depend on the replacement and any finish included. Where finishing has been carried out, follow the relevant guidance before cleaning, placing coverings or moving furniture onto the area. Replacement alone is not a dust-free floor-sanding service. The up-to-98% dust-free claim applies only to Lägler floor sanding if that separate floor-sanding work is actually included and agreed.
There is no guaranteed lifespan or unconditional guarantee. Future performance depends on support, moisture conditions, use and maintenance as well as the repaired material. AOC Sanding can arrange re-visits if needed. If you notice a concern, provide photographs and explain any changes in the room or floor, allowing the issue to be considered against the agreed repair rather than assuming every later defect has the same cause.
